Modality East Surrey Patient Update

We are continuing to experience disruption due to ongoing IT system issues, which may affect some of our services.

We would like to thank all our patients for their perseverence and understanding. We know delays to appointments, prescriptions, and queries can be frustrating, and we truly appreciate your support.

Our practice teams are working extremely hard to provide safe care and keep services running despite these challenges. Please be kind and respectful to our staff,  they are doing their very best under difficult circumstances.

We will continue to share updates as the situation improves. Thank you again for your continued patience.

For more information visit https://www.bbc.co.uk/news/articles/cp3l0w2lv7yo

Published on 23 April 2026